At Hit Back Law, protecting your privacy is important to us. We understand that contacting a law firm often involves sensitive circumstances, and we are committed to handling your information responsibly, securely, and transparently.
This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website and related services.
By accessing or using www.hitbacklaw.com, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect both personal information and non-personal information when you visit our website or communicate with our legal team.
Personal Information
Information you voluntarily provide may include:
- Name
- Email address
- Phone number
- Mailing address
- Case information submitted through forms
- Details provided during consultations or communications
- Documents or records you choose to share
- Any additional information submitted through contact forms, live chat, email, or phone communications
Providing information through our website does not create an attorney-client relationship unless formally agreed upon.
Non-Personal Information
We may automatically collect information including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited on our website
- Date and time of visits
- Referral sources
- Geographic location data (approximate)
- Website interaction and usage statistics
This information helps improve website functionality and user experience.
How We Use Your Information
Hit Back Law may use collected information to:
- Respond to inquiries and consultation requests
- Provide legal service information
- Evaluate potential claims or cases
- Improve website performance and functionality
- Maintain website security
- Communicate updates or requested information
- Improve customer service and user experience
- Analyze website traffic and visitor behavior
- Comply with legal obligations
We may occasionally contact you regarding:
- Firm updates
- New legal resources
- Changes to policies
- Services you requested information about
You may opt out of marketing communications at any time.
Attorney-Client Relationship Disclaimer
Submitting information through this website, completing forms, emailing our firm, or contacting us online does not automatically establish an attorney-client relationship.
An attorney-client relationship only exists after formal agreement and acceptance by our firm.
Please avoid sending confidential or highly sensitive information until representation has been confirmed.
Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to improve functionality and user experience.
Cookies may help:
- Recognize returning visitors
- Save preferences
- Analyze website performance
- Improve website usability
- Support advertising or analytics services
You may disable cookies through your browser settings; however, some website features may not function properly.
Third-Party Analytics & Advertising
We may use third-party services such as:
- Google Analytics
- Advertising platforms
- Website performance tools
- Call tracking software
These services may collect information regarding website usage and interactions.
Third-party providers maintain separate privacy policies governing their data practices.
SMS & Text Messaging Consent
If you provide your phone number through forms or communications, you may consent to receive text messages regarding:
- Consultation scheduling
- Case updates
- Appointment reminders
- Firm communications
Message and data rates may apply. Message frequency varies.
You may opt out at any time by replying STOP.
How We Protect Your Information
Hit Back Law uses industry-standard safeguards designed to help protect information transmitted through our website.
Security measures may include:
- Encryption technologies
- Secure servers
- Limited internal access controls
- Password protection
- Secure document storage systems
Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed 100% secure.
Sharing of Information
We do not sell, rent, or trade personal information to third parties for marketing purposes.
Information may be shared only when necessary:
Legal Requirements
When disclosure is required by law, subpoena, court order, or governmental request.
Protection of Rights
To protect:
- Our legal rights
- Client safety
- Website security
- Public safety
Service Providers
Trusted vendors assisting with:
- Website hosting
- Communication systems
- Payment processing
- Analytics services
Such providers are expected to maintain confidentiality.
Retention of Information
We retain collected information only as long as reasonably necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Maintain records required by law
Third-Party Links
Our website may contain links to external websites.
Hit Back Law is not responsible for the privacy practices or content of third-party sites.
We encourage users to review external privacy policies separately.
Children’s Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
If such information is discovered, reasonable efforts will be made to delete it promptly.
Your Privacy Rights
Depending on applicable laws, users may have rights to:
- Request access to information collected
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent for communications
Requests may be submitted using the contact information below.
Changes to This Privacy Policy
Hit Back Law reserves the right to update this Privacy Policy at any time.
Changes become effective immediately upon posting to this page.
Users are encouraged to review this page periodically for updates.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
1119 Houston Street
Laredo, Texas 78040
Phone: (956) 728-9191
For privacy-related concerns, please contact our office directly.